''I found Mrs Kamales Lardi's presentation very interesting. Above all, she demonstrated that digitisation develops from the mindset and leadership, from technology. I also liked the well-chosen examples that show that new, out of the box thinking, is necessary, and how disruptive trends and digital technologies create business opportunities.
For me, the Digital Maturity Assessment, or the picture that emerged from our assessments, was very impressive. Without a common understanding of the questions, the different images are not surprising. Nevertheless, it has shown that it is imperative that we start activities to first get a common understanding on this topic and then jointly start the "Digital Business Transformation Journey" for our company that she mentioned. In the quadrant she showed us that this should start with mind-set and leadership. I would like to thank you for the very constructive and supportive collaboration we had in 2019. Thanks to your support we have been able to strengthen our digital awareness and focus, which will serve us well for many years to come. In particular we have appreciated the journey you took us through which included:
- A very insightful and stimulating presentation on examples of Digital Disruption at our extra-muros management workshop
From then on, over a period of 6 months, you helped us frame an inspiring and future-oriented vision for our business and select a number of growth-oriented digital ideas for the future development of our business;
In particular, the workshop sessions with cross-functional groups to develop digital visioning, strategic market positioning, customer value proposition (customers, segments, personas) and Total Addressable Market were very helpful to develop and assess the different business opportunities;
Your coaching of the different working groups between joint update session was very effective as it provided discipline and method to our approach but also ensured that the skills and engagement of every team-member were adequately leveraged.
We now have a solid roadmap of future-oriented projects which we will be executing over the coming months and years and which will represent the bedrock of our future success. On behalf of the entire management team, thanks again for your support and we look forward to staying in touch.''