About

What We Have Done

Our selection of client case studies.

Case Study: SBB

Online Community Plan & Technical Design

Phase 1: To provide insights into consumer needs and online behavior in order to assess the potential added value of a new online community platform for SBB’s customer base.

Phase2: Strategic planning, customer journey design and technical evaluation for the realization of such a platform.

Case Study: UBS AG

Social Media Governance and Risk Framework

UBS AG needed a social media governance framework to ensure that all their channels were being used in accordance with UBS policies and branding requirements.  Further, Lardi & Partner Consulting (LPC) were asked to create and implement harmonized operational guidelines for all social channels.

Case Study: UBS AG

Social Media Strategy and Employee Training

To develop the employee social media training and certification program for UBS AG.

Please reload